Yes. If you are replacing pads, batteries, sensors, cables, cases, or other accessories, our team can help match the correct item to your device. This is especially helpful when ordering replacement consumables for defibrillators, monitoring equipment, or other clinical devices where compatibility matters.

Yes. We can provide a formal quote before you raise a purchase order. This is useful for internal approvals, budgeting, tenders, or comparing options across products and accessories. We can also assist with larger volume orders and ongoing supply arrangements.

Delivery timeframes depend on product availability and your location. In-stock items are generally dispatched promptly, while specialised items may require additional lead time. If timing is important, we recommend requesting availability with your quote so your team can plan accordingly.

We aim to support customers beyond the initial order. Our team can assist with product guidance, replacement accessories and consumables, and help direct you if servicing or technical support is required. If you are managing multiple devices across a site or organisation, we can also help streamline repeat ordering.